1. Introduction
Welcome to Bal Digital ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Subscribe to our newsletter
- Contact us through our contact form
- Request a quote or consultation
- Participate in surveys or promotions
- Use our services
2.1 Personal Information
The personal information we may collect includes:
- Contact Information: Name, email address, phone number, mailing address
- Business Information: Company name, job title, business address
- Project Information: Details about your project requirements, budget, timeline
- Payment Information: Credit card details, billing address (processed through secure third-party payment processors)
- Communication Data: Your messages, feedback, and correspondence with us
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing actions:
- Device Information: IP address, browser type, operating system, device identifiers
- Usage Information: Pages viewed, time spent on pages, links clicked, referral URLs
- Location Data: General geographic location based on your IP address
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Service Delivery: To provide, maintain, and improve our services
- Communication: To respond to your inquiries, send you updates, and provide customer support
- Project Management: To understand your requirements and deliver customized solutions
- Marketing: To send you promotional materials, newsletters, and information about our services (with your consent)
- Analytics: To analyze usage patterns and improve our website and services
- Security: To detect, prevent, and address technical issues and fraudulent activities
- Legal Compliance: To comply with legal obligations and enforce our terms and conditions
4. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: With third-party vendors who perform services on our behalf (e.g., hosting, analytics, payment processing)
- Business Partners: With partners who help us deliver our services or provide complementary services
- Legal Requirements: When required by law, subpoena, or other legal process
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: When you have given us explicit permission to share your information
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that are sent to your browser and stored on your device.
Types of Cookies We Use:
- Essential Cookies: Necessary for the website to function properly
- Analytics Cookies: Help us understand how visitors interact with our website
- Marketing Cookies: Used to deliver relevant advertisements and track campaign performance
- Preference Cookies: Remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication procedures
- Employee training on data protection
- Secure data storage and backup systems
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to the processing of your personal information
- Restriction: Request restriction of processing your personal information
- Data Portability: Request transfer of your information to another service provider
- Withdraw Consent: Withdraw your consent at any time where we relied on consent to process your information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.
11. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: info@baldigital.net
- Phone: +44 (0) 20 7946 0980
- Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UK
Your Consent: By using our website and services, you consent to our Privacy Policy and agree to its terms.