Terms & Conditions

Last updated: October 24, 2025

1. Agreement to Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and Bal Digital ("Company," "we," "us," or "our") concerning your access to and use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access our website or use our services.

2. Services

Bal Digital provides digital services including but not limited to:

The specific services to be provided will be outlined in a separate Service Agreement or Statement of Work.

3. Service Agreement

3.1 Proposal and Acceptance

All services begin with a proposal that outlines the scope of work, deliverables, timeline, and pricing. The proposal becomes binding when accepted by both parties through written confirmation or electronic signature.

3.2 Scope of Work

The scope of work will be clearly defined in the Service Agreement. Any work outside the agreed scope will be considered additional work and may incur extra charges.

3.3 Change Requests

Changes to the scope of work must be requested in writing. We will provide a written estimate of any additional time and costs required. Work on changes will not begin until the Client approves the estimate.

4. Payment Terms

4.1 Pricing

All prices are stated in US Dollars (USD) unless otherwise specified. Prices are subject to change but will be honored for active projects with signed agreements.

4.2 Payment Schedule

Unless otherwise agreed, our standard payment terms are:

4.3 Late Payments

Payments not received within 15 days of the due date will be considered late. Late payments may incur a fee of 5% per month or the maximum allowed by law. We reserve the right to suspend services until payment is received.

4.4 Refunds

Deposits are non-refundable. If you cancel a project after work has begun, you will be charged for work completed up to the cancellation date.

5. Project Timeline

5.1 Estimates

Project timelines are estimates based on the scope of work and assume timely Client feedback and approvals. Actual completion dates may vary based on project complexity and Client responsiveness.

5.2 Delays

We are not responsible for delays caused by:

6. Client Responsibilities

The Client agrees to:

7. Intellectual Property Rights

7.1 Client-Provided Materials

The Client retains all rights to materials provided to us, including but not limited to text, images, logos, and branding elements.

7.2 Final Deliverables

Upon receipt of final payment, the Client will own the final deliverables created specifically for the project, excluding:

7.3 Pre-existing Materials

We retain all rights to our pre-existing materials, including templates, code libraries, and design elements that may be incorporated into your project.

7.4 Portfolio Rights

Unless otherwise agreed in writing, we reserve the right to display the work created for you in our portfolio, case studies, and marketing materials.

8. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the project. This obligation continues for 3 years after project completion.

9. Warranties and Disclaimers

9.1 Our Warranties

We warrant that:

9.2 Disclaimer

Except as expressly stated, our services are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law:

11. Indemnification

The Client agrees to indemnify and hold us harmless from any claims, damages, or expenses arising from:

12. Termination

12.1 Termination by Client

The Client may terminate the project at any time with written notice. Upon termination, the Client will pay for all work completed and expenses incurred up to the termination date.

12.2 Termination by Us

We may terminate the agreement if:

13. Support and Maintenance

Unless specifically included in your service package:

14. Third-Party Services

Our services may rely on third-party platforms, tools, or services. We are not responsible for:

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, United Kingdom, without regard to its conflict of law provisions.

16. Dispute Resolution

16.1 Negotiation

In the event of any dispute, both parties agree to first attempt to resolve the matter through good-faith negotiation.

16.2 Mediation

If negotiation fails, both parties agree to attempt mediation before pursuing other legal remedies.

16.3 Arbitration

Any disputes not resolved through negotiation or mediation shall be settled by binding arbitration in accordance with the rules of the American Arbitration Association.

17. General Provisions

17.1 Entire Agreement

These Terms, together with any Service Agreement, constitute the entire agreement between the parties and supersede all prior agreements and understandings.

17.2 Amendments

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services constitutes acceptance of modified Terms.

17.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

17.4 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17.5 Assignment

The Client may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.

18. Contact Information

If you have any questions about these Terms, please contact us:

Acceptance: By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.